1. What are the outstanding features of Flowers of the States?

Our flowers are made under cold clay technique so that they can be internally wired and yield more perspectives and natural look.

We use premium quality clay which ensures the long-lasting effect and color fasting properties of our flowers. Our products serve as collectibles for flower lovers.

The leaves and flowers can be adjusted to your own liking and remain firm when completed.

Our flowers are made under high-skilled craftsmanship where extensive training is necessary. It takes a trainee several months of training just to be able to make a simple flower.

We pay careful attention to details, colors and designs which give our products the most natural and sophisticated look.

2. What should I do to maintain Flowers of the States products?

You can use a small brush to remove dust from flowers and their leaves from time to time.

3. How can I make the payment?

You can make the payment by Credit Card. We only accept Visa and Master Cards.

4. I have to provide you with my credit card number. Is it safe?

Yes. we use Secure Socket Layer (SSL) technology on our web site, which means that all of your personal information such as credit card number, name, address and telephone number, is encrypted before it is sent to our secure server. Our secure server is protected against unauthorized access. You never have to worry about your credit card safety.

5. How long will it take for my order to be processed and shipped?

Please allow 10-15 days delivery time for your order. Shipping or delivery charges are calculated to provide quality service at a minimum charge. The final price quoted on the Order Summary page is the price of the goods including delivery to the stated destination. The goods are dispatched by UPS services.

6. Can I have my order shipped to my friend as a gift?

Yes. we ship gift recipients all the time! Please provide us with the gift recipient's name and shipping address when you place an order. We will make sure that the gift is delivered from YOU to THEM.

7. How do I know about my order transactions?

After your order is submitted, you will receive a confirmation of the order in detail and you will be updated with your order status. You can also track the progress yourself by going to your account at www.flowersofthestates.com.

8. What if Flowers of the States product is damaged during the shipment?

The product is packaged in a hard board box packaging and shipped in a durable shipping carton to double protect the product. Then UPS, will deliver ) the package to your end. Therefore, such incidents are hardly ever to occur. If so, we will give you a replacement for your item(s) or refund your money with deduction of 20% restocking fee and Shipping& Handling charge.